Aug/ 7/ 2026 |
Friendly fraud is the only theft where the thief files the report. At Dispute Response, we’ve watched merchants eat these losses for years on the theory that the customer must be right — while Visa itself has estimated that as
Jun/ 9/ 2026 |
Chargebacks are one of the biggest challenges for online businesses. Every year, merchants lose billions of dollars due to payment disputes. While chargebacks were created to protect consumers, they can also hurt businesses when they are misused. Understanding the different
May/ 15/ 2026 |
What Is Friendly Fraud and Why It Hurts Your Business Friendly fraud is a serious problem for modern businesses. It happens when a customer makes a legitimate purchase but later disputes the charge with their bank. They may say the
Sep/ 30/ 2025 |
The holiday season is a peak time for businesses, but it also comes with an increase in fraud attempts. In 2025, fraudsters have become more sophisticated, targeting businesses with scams designed to exploit the busy shopping period. Stay ahead of
Sep/ 28/ 2025 |
Refund service scams are on the rise, and businesses need to stay vigilant to avoid costly chargebacks. In 2025, fraudsters are using more sophisticated tactics to trick merchants and customers. This guide will help you identify the signs of a
Sep/ 25/ 2025 |
Phishing has become a critical threat to businesses of all sizes in 2025. These cyberattacks involve fraudsters attempting to deceive merchants and customers into revealing sensitive information like credit card details, passwords, or bank account numbers. In this blog, we
Sep/ 18/ 2025 |
Fraudulent refund scams on Amazon are becoming increasingly common, and businesses need to stay ahead of these malicious tactics to avoid losing revenue. In 2025, scammers are finding new ways to exploit refund policies, and merchants must take proactive steps
Sep/ 12/ 2025 |
In 2025, merchants are increasingly facing the challenge of combating both digital goods merchant fraud and affiliate fraud. These fraudulent activities not only harm business profitability but also undermine customer trust. Whether you run a digital goods business or manage
Sep/ 9/ 2025 |
The Buy Online, Pickup In-Store (BOPIS) model has become increasingly popular, but so has fraud. Understanding how to identify and manage BOPIS fraud attempts is essential for businesses in 2025. Here’s what you need to know. What is BOPIS Fraud?
Sep/ 5/ 2025 |
Fraud prevention remains a top priority for U.S. businesses in 2025, especially as the complexity of digital transactions grows. One of the most effective tools in this battle is tokenization, a technology that replaces sensitive payment information with non-sensitive tokens.
